KVKK Disclosure Notice

Name: GoTransfera VIP Transfer Services Address: Antalya, Turkey Email: info@gotransfera.com Phone: +90 544 866 07 54 WhatsApp: +90 544 866 07 54

Your personal data is collected through: • Booking forms on our website • Communication via WhatsApp, email or telephone • Oral, written or electronic channels Legal basis under KVKK Article 5/2: (a) Your explicit consent (c) Direct relation to the establishment or performance of a contract (ç) Explicitly stipulated by law (f) Necessary for the legitimate interests of the data controller without harming your fundamental rights and freedoms

The following categories of personal data are processed: • Identity Data: Name, surname • Contact Data: Phone number, email address • Location Data: Pickup and drop-off addresses • Booking Data: Date, time, flight number (if applicable) • Transaction Security Data: IP address, cookie data

Your personal data is processed for the following purposes: • Creating, confirming and managing transfer bookings • Communicating with customers and conveying service information • Executing contract processes • Fulfilling legal obligations and compliance with official authority requests • Managing complaints and requests • Measuring and improving service quality • Conducting information security processes

Your personal data may be transferred to: • Our assigned drivers for service delivery (only necessary information) • Authorised public institutions and organisations in cases of legal obligation • Relevant authorities pursuant to court order or legal regulation No data is transferred to third parties for commercial purposes without your explicit consent.

Your personal data is retained: • During the active service relationship • For a maximum of 2 (two) years after the end of the service relationship • For the periods prescribed by relevant legislation where legal retention obligations apply At the end of these periods, data is deleted, destroyed or anonymised.

Under Article 11 of KVKK, as a data subject you have the right to: • Learn whether your personal data is processed • Request information if your personal data has been processed • Learn the purpose of processing and whether it is used accordingly • Know third parties to whom your data is transferred domestically or abroad • Request correction of incomplete or inaccurate personal data • Request deletion or destruction under the conditions of Article 7 • Request notification of correction and deletion to third parties • Object to a result arising against you through exclusively automated analysis • Request compensation for damages due to unlawful processing

To exercise your rights, you may contact us with identity-verifying documents via: Email: info@gotransfera.com Phone: +90 544 866 07 54 WhatsApp: +90 544 866 07 54 Your requests will be responded to within a maximum of 30 (thirty) days depending on the nature of the request. A fee may be charged according to the tariff set by the Personal Data Protection Authority if the request entails additional cost.

Our website uses cookies to improve service quality and user experience. • Essential Cookies: Required for the site to function properly; not subject to consent. • Analytical Cookies: Used to measure site usage; subject to your explicit consent. • Marketing Cookies: Used to deliver personalised content; subject to your explicit consent. You can change your cookie preferences in your browser settings. Cookies other than essential cookies are only used after your explicit consent is obtained.