Terms of Service

GoTransfera VIP Transfer Services ('GoTransfera') provides professional VIP transfer services based in Antalya. By using our services, you declare that you have read, understood and accepted these terms.

• Bookings are accepted via WhatsApp (+90 544 866 07 54). • A booking is valid only after confirmation from our side. • Correct provision of pickup location, drop-off location, date, time and passenger count is the customer's responsibility. • Flight number must be provided for airport transfer bookings.

• Transfer fares are fixed and communicated in advance based on route and vehicle type. • No additional charges are applied during the journey. • Payment is accepted in cash and by bank transfer. • Additional services (child seat, night tariff, etc.) must be requested at the time of booking.

• More than 24 hours before transfer: Free cancellation • 12-24 hours before transfer: 50% cancellation fee • Within 12 hours of transfer: Full booking fee charged • No-show: Full fare applies • Cancellation requests must be submitted via WhatsApp (+90 544 866 07 54).

• Our drivers are licensed and insured. • For flight transfers, our driver monitors your flight; no additional waiting fee is charged. • Vehicles are cleaned and technically inspected before each journey. • GoTransfera reserves the right to provide an equivalent or higher-class vehicle in case of necessity.

• The customer is obliged to be ready at the specified date and time. • Damages caused inside the vehicle are the customer's responsibility. • Carrying illegal substances is strictly prohibited. • Passengers under the influence of alcohol or drugs may be refused service.

• A reasonable amount of luggage is included in the service. • Oversized or heavy loads must be declared at the time of booking. • Transporting pets must be declared at booking; GoTransfera reserves the right to accept or refuse.

GoTransfera is not liable for delays or damages caused by traffic accidents, natural disasters, weather conditions, strikes or other force majeure events. Our vehicles are covered by compulsory third-party liability insurance.

All disputes arising from these terms shall be resolved before Antalya Courts and Enforcement Offices under Turkish Law.

GoTransfera reserves the right to amend these terms without prior notice. Current terms are published on the website.

For any questions or suggestions: Email: info@gotransfera.com Phone / WhatsApp: +90 544 866 07 54