Last updated: January 2025
GoTransfera VIP Transfer Services acts as data controller under Turkish Law No. 6698 on Protection of Personal Data (KVKK) and the GDPR. We process your personal data for the purposes described below.
1. Data Controller
GoTransfera VIP Transfer Services
Address: Antalya, Turkey
Email: info@gotransfera.com
Phone: +90 544 866 07 54
2. Personal Data Collected
When using our services, we may collect:
• Full name
• Phone number
• Email address
• Pickup and drop-off location
• Flight information (if applicable)
• Booking date and time
3. Purposes of Processing
Your personal data is processed for:
• Creating and managing transfer bookings
• Communicating with customers
• Improving service quality
• Fulfilling legal obligations
• Sending booking confirmations and reminders
4. Data Sharing
Your personal data is not shared with third parties without your explicit consent. However, it may be shared with competent public authorities under legal obligations. Assigned drivers only access information necessary to complete the transfer.
5. Data Retention
Your personal data is deleted, destroyed or anonymised when the purpose of processing no longer exists. Subject to statutory retention periods, booking information is retained for a maximum of 2 (two) years.
6. Data Security
We implement appropriate technical and administrative security measures to protect your personal data. We use appropriate security technologies to prevent unauthorised access and regularly train our staff on data protection.
7. Your Rights
Under KVKK Article 11 and the GDPR, you have the right to:
• Know whether your personal data is processed
• Request information if it has been processed
• Know the purpose and whether it is used accordingly
• Know third parties to whom data is transferred
• Request correction of incomplete or inaccurate data
• Request deletion or destruction
• Request notification to parties it was transferred to
• Object to automated processing decisions
• Request compensation for damages from unlawful processing
8. Contact
To exercise your rights or for any questions:
Email: info@gotransfera.com
Phone: +90 544 866 07 54
WhatsApp: +90 544 866 07 54